Common issues
Medical certificate
A sick note confirms that you were unable to work or absent due to illness. Employers and schools often request a certificate after a certain number of sick days.
A certificate is issued in connection with a case that has been handled through the service, as it is based on the doctor’s assessment of the illness itself.
What can be resolved?
- Sick note for an employer or school, related to a problem handled through the telemedicine service
When is the service not suitable?
- Sick notes for cases that have not been handled through this service.
- Driver’s medical certificates.
- Sickness benefit certificates.
- Disability certificates.
- Rehabilitation certificates.
- Other certificates not related to a case handled by Fjarlækningar.
Please note
Fjarlækningar handles simple, clearly defined issues. Some cases require an examination, testing, or emergency care — and are directed to another care pathway. In emergencies, call 112.
Submit a case
You sign in with electronic ID and answer a short questionnaire. A doctor reviews the case and recommends treatment.
Open patient portal