Icelandic telemedicine service

Medical service where you need it

Fjarlækningar is an Icelandic telehealth service developed by doctors to make healthcare more accessible. Many common and straightforward health concerns can be assessed and managed without an in-person visit. You submit your concern securely and easily and receive care from a doctor when appropriate.

Response within 2 hoursOpen every day between 10:00-22:00Regardless of location
Healthcare Institution of South Iceland
Fjarlækningar & HSU

In partnership with Heilbrigðistofnun Suðurands

The Health Institute of South Iceland (HSU) is Fjarlækningar’s first public healthcare partner. The collaboration is a one-year pilot project, initially available to patients of the primary healthcare centre in the Westman Islands. The aim is to improve access, reduce waiting times, and free up capacity for more complex cases. The service is planned to expand to other HSU primary healthcare centres and later across Iceland.

The service is currently only available to patients registered with HSU in Westman Islands.

Where is the service available?

Common health concerns resolved within two hours

With Fjarlækningar telemedicine service, you have a more convenient way to access a doctor, receiving a medical assessment and a prescription when appropriate within two hours, every day between 10:00 and 22:00.

The list keeps growing as the service develops. See all services.

The process from start to finish

You answer a questionnaire wherever you are, and a doctor responds within two hours during opening hours

  1. 1You choose a case/problem from a list
  2. 2Answer specific questions
  3. 3Serious symptoms directed to the right level of care
  4. 4A doctor reviews your case and recommends treatment and next steps
  5. 5Outcome, advice, and a prescription if applicable
See how the service works

Better access and shorter waiting lists with Fjarlækningar

You can use the service from anywhere and receive a resolution within a short time.

Two hours

Most cases are handled within two hours during opening hours.

No travel

The service is available by phone, tablet, and computer, meaning no travel to the doctor — a doctor wherever you are.

Open every day

Open every day from 10:00-22:00, and cases received after 22:00 are answered the following day.

Serious symptoms are immediately given guidance on the appropriate next steps.

Teymið á bakvið Fjarlækningar

Technology makes it easier to access a doctor, while our patients always remain at the heart of what we do. At Fjarlækningar, every case is reviewed by a doctor with a focus on professionalism, safety, and personalized care.

Kynnast teyminu
Teymi Fjarlækninga
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Ready to submit a case?

Log in to the patient portal and choose a case. Simple, secure, and most cases are handled within two hours during opening hours.

During the pilot project, the service is only available to patients registered with HSU in Westman Islands.